ORDERS & DELIVERY

If you have any specific questions relating to your order, please email our customer service team at info@chuspadesign.com

Please remember that all services are available, changed or removed on short notice.

Our current processing time to despatch an order from our warehouse is 5 working days (Monday-Friday), not including the day the order was received.

Service Delivery Time Cost

• UK Standard 3-7 Working Days £3.99

• UK DPD Next Day Delivery 1-2 Working Days (UK Next Day Delivery, order by 4 PM Monday - Friday, excl. Sundays & Bank Holidays). £6.99

• EU Standard 5-9 Working Days €7.00

• USA Standard 5-10 Working Days $7.00

• Canada Standard 10-14 Working Days $25.00

• Rest of World 10-14 Working Days £15.99

  
  

  For non-UK locations, please check for contact information from the postal service/ courier regarding the customs clearance of your order.
  

Accepted Payment Methods

You can purchase on our website using a debit or credit card, including American Express, and we offer PayPal.

Accepted Currencies

We currently support:
USD for our customers in the USA,
CAD for our customers in Canada
EUR for our customers within the EU*
GBP for our UK and all other international customers.

Please note our CAD pricing is based on a live exchange rate and is, therefore, subject to change.

*EUR pricing excludes all applicable taxes and duties.

For any international currencies not listed, please keep in mind that your bank and payment method may apply the corresponding conversion rate of the currency you choose, as well as additional processing fees.

Delivery Conditions

Our UK Delivery service is provided by Royal Mail.

Orders with unclear, incomplete, or incorrect addresses that require verification will take extra time to be delivered. Please take the time to check your address details when placing an order carefully.

Orders with pending payment, high value, or requiring additional security checks may experience longer delivery.